We Always Prioritize Your Privacy
Richard Pain Free Acupuncture and Herbal Clinic is committed to protecting your privacy. Through this Privacy Policy, we shall outline how we are collecting, using, disclosing and safeguarding your personal information.
Which Information We Are Collecting?
We reserve the right to collect personal information from our customers when they are:
- Booking An Appointment: We collect names, contact information, health history and payment details.
- Having A Consultation With Our Practitioners: We would gather information regarding your health conditions, lifestyles and treatment preferences.
- Purchasing Services: We can collect your payment information.
How Shall We Use Your Information We Have Collected?
These are the purposes for which we are using your personal information:
- To Provide Healthcare Services: For diagnosing, treating and managing health conditions.
- To Book Appointments and Manage Account: For scheduling appointments, processing payments and communicating with patients regarding the appointments.
- To Improve Our Services: For analyzing the trends and customer behaviour, so that we can improve our services and offerings.
- To Comply with Legal Obligations: For complying with relevant laws and regulations.
When Do We Hold The Right To Share Your Information?
As we deem it necessary, we are most likely to share your personal information with:
- Healthcare Providers: The reason is to coordinate your care with related healthcare professionals.
- Payment Processors: It's important since the payments have to be processed for our services.
- Legal Authorities: If needed by law for protecting our rights.
How We Take the Responsibility To Keep Your Information Protected?
Implementing reasonable security measures has helped us to keep your information protected from unauthorized access, use, disclosure, alteration and destruction. The measures we have taken up include:
- Data Encryption: Using encryption technology, we protect sensitive information.
- Access Controls: We have limited access to your personal information to authorized personnel.
- Regular Security Reviews: To identify and address potential vulnerabilities, we take steps to conduct regular security reviews.
What Are Your Rights?
You have every right to:
- Have Access Over Your Personal Information: You are welcome to request access to your personal information and correct it in case, it is inaccurate.
- Raise an Objection to Processing: You can always object to the processing of your personal information for particular purposes, like direct marketing.
- Data Portability: You are allowed to request a copy of your personal information in a structured, commonly used and machine-readable format.
- Erasure: You can make a request to delete your personal information under specific circumstances.
Get In Touch With Us
You might have some questions or concerns regarding our Privacy Policy or the handling of personal information. For that, get in touch with us at:
Address: 63 Malbon St, Eight Mile Plains QLD 4113, Australia
Email ID: richardpainfreeclinic@gmail.com
Phone Number: +61 493 608 575
By using our services, you are giving consent to collect and use your personal information as stated in the Privacy Policy.
